Introduction
​
Welcome to South Downs Removals. These terms and conditions outline the rules and regulations for the use of our services provided through our website, www.southdownsremovals.com. By accessing this website and utilising our services, you agree to comply with these terms. If you do not agree with any part of these terms, you must not use our services.
South Downs Removals provides home removal services to clients. Our services may include packing, loading, transportation, unloading, and unpacking of personal belongings. Specific services will be detailed in individual service agreements.
All bookings for our services must be made in advance and are subject to availability. A 10% deposit will be required at the time of booking to secure your chosen date and service. Full payment must be received after the commencement of services unless otherwise agreed upon in writing. Accepted payment methods include credit/debit cards and bank transfers.
Clients may cancel their bookings no more than 7 days before the scheduled service resulting in losing the deposit payment. Refunds for services rendered will not be issued after the service has been completed.
Clients must ensure that all items to be removed are accessible at the time of collection. It is the client's responsibility to inform South Downs Removals of any items that require special handling or are particularly valuable. South Downs Removals cannot be held liable for any damage to items that were not disclosed to us prior to the service.
South Downs Removals will take all reasonable precautions to protect your belongings during the removal process; however, we have goods in transit insurance if items are damaged and we are in fault. Clients are encouraged to obtain insurance for high-value items as South Downs Removals does provide insurance coverage for removals up to £15,000. It is the customers responsibility to provide a full inventory list as South Downs Removals may not know every item involved in the move.
Your privacy is important to us. We do not collect, use, and protect your personal information on our website.
South Downs Removals reserves the right to amend these terms and conditions at any time. Any changes will be posted on our website, and it is your responsibility to review these terms regularly.
These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
​
For any questions regarding these terms and conditions, please contact us through our website at www.southdownsremovals.com or via our customer service contact details provided on the site. By using the services of South Downs Removals, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
